Basics of Marketing

28.07.24 10:51 AM By Sushmita Madhu

Understanding the basics of Marketing

What is Marketing?
Marketing is the process of promoting and selling products or services to customers. It involves understanding what people want, creating products that meet those needs, and then communicating the benefits to the target audience. Marketing includes activities like advertising, sales, social media promotion, and customer service. The goal is to attract and retain customers by delivering value and building strong relationships. Effective marketing helps businesses grow by increasing awareness, generating interest, and encouraging people to make a purchase. It’s all about connecting the right product with the right people at the right time.

What is Advertising?
Advertising is the practice of promoting products, services, or ideas to the public through various media channels. It aims to capture people's attention and persuade them to take action, like buying a product or visiting a website. Common forms of advertising include TV commercials, online ads, billboards, and print ads in newspapers and magazines. Advertisers use catchy messages, attractive visuals, and strategic placement to reach their target audience. The main goal of advertising is to create awareness and interest, ultimately leading to increased sales or support for a cause. It’s a key tool for businesses to communicate with potential customers.

What is Sales?
Sales is the process of selling products or services to customers. It involves direct interaction with potential buyers to persuade them to make a purchase. Salespeople identify customer needs, explain the benefits of the product, and address any questions or concerns. The goal is to close the deal and ensure customer satisfaction. Sales can happen in various settings, such as stores, over the phone, or online. Effective sales strategies build trust and relationships with customers, encouraging repeat business. In simple terms, sales is about helping customers find what they need and encouraging them to buy it.

What is Branding?
Branding is the process of creating a unique identity for a product, service, or company. It includes the name, logo, design, and messaging that make a business stand out. Branding helps customers recognize and remember the company, creating a specific image in their minds. It involves consistently using certain colors, fonts, and tone of voice in all communications. Good branding builds trust, loyalty, and a strong reputation. It tells the story of what the company stands for and what makes it special. In simple terms, branding is about making a lasting impression that sets a business apart from others.

B2B (Business-To-Business): Businesses whose primary customers are other businesses.

B2C (Business-To-Consumer): Businesses whose primary customers are consumers.

D2B marketing, or Direct-to-Business marketing, involves selling products or services directly from a manufacturer or provider to other businesses.

A D2C (Direct-to-Consumer) business sells its products or services directly to customers, bypassing traditional retail or third-party distributors.

Target location refers to the specific geographic area where a business aims to sell its products or services. This could be a country, city, region, or even a neighbourhood.

Target segment is a specific group of potential customers within a larger market, defined by characteristics like age, income, interests, or behaviour. Businesses focus on these segments to tailor their marketing efforts more effectively.

Target audience is the specific group of people within the target segment who have an urgency to buy a business products or services and are the intended recipients of a marketing message. These are the individuals a business wants to reach and engage with through its advertising and promotional efforts.

Sushmita Madhu

Sushmita has 19+ years of work experience. She has worked with Companies like Genpact, Deloitte and Lera. In 2012, she ventured into entrepreneurship with Pasham Technologies. Currently, she is sharing her expertise as a Lead Trainer at Kareer9, guiding the next generation of IT professionals.